Our goal is to provide direct access for our customers to receive quick responses
to their support questions and inquiries. IntraLearn Software provides numerous
methods to achieve this:
- Telephone, email, on-line inquiries
- On-site support services
- Custom support packages
- Optional 24x7 administrator, student and instructor phone/email support
IntraLearn Software is well recognized by our customers as providing informative
and effective training and education services. We provide a series of standard training
courses as part of the license agreement as well as offer advanced courses on more
technical topics, including content enhancement techniques and course conversion
training.
On-line training courses are also provided with each IntraLearn license:
- Course Administration Training
- Systems Administration Training
- Instructional Design Training
IntraLearn Software support provides the documentation, links and resources needed
for robust maintenance and delivery of your IntraLearn online learning platform.
You can access What's New, Knowledge Base, Documentation, Plug-ins, Demos and Tutorials,
Service Pack downloads, and Limitations from either a student, instructor, system
administrator, or IT manager's role.